top of page

Website Accessibility


Text size / zoom

To zoom in/out simply press the following keys at the same time:

  • Ctrl + (Zoom in)

  • Ctrl – (Zoom out)

  • Ctrl 0 (Reset)

Access Keys

This site uses the following set of Access Keys:

  • S – Skip navigation

  • 1 – Homepage

  • 2 – Sitemap

  • 3 – Search

  • 4 – Contact Us

  • 5 – Access Key Details

What are Access Keys?

Access Keys or Accesskeys allow a computer user to immediately jump to a specific part of a web page via the keyboard.

Who may benefit from using Access Keys?

Access Keys can be crucial to people with motor disabilities who find using a mouse very difficult. They can also be invaluable to visually impaired and blind people who browse the internet using a screen reader.

Using Access Keys

This section details how accesskeys are implemented in various Web browsers and operating systems.

  • Chrome (PC): Alt + access key

  • Chrome (Mac): CTRL + Alt + access key

  • Firefox (PC): Shift + Alt + access key

  • Firefox (Mac): CTRL + access key

  • Internet Explorer (PC): Hold down the ALT key, press the number of the access key, release both keys then press ENTER

  • Safari (PC): Alt + access key

  • Sarafi (Mac): CTRL + Alt + access key

google chrome logo.png

Google Chrome 
Accessibility features

Microsoft Edge
Accessibility features

Mozilla Firefox 
Accessibility features

Citizens Advice Liverpool is committed to providing a website that is accessible to the widest possible audience, regardless of circumstance and ability. We aim to adhere as closely as possible to the Web Content Accessibility Guidelines (WCAG 2.0, Level AA), published by the World Wide Web Consortium (W3C). These guidelines explain how to make Web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user friendly to everyone. While Citizens Advice Liverpool strives to adhere to the guidelines and standards for accessibility, it is not always possible to do so in all areas of the website and we are currently working to achieve this. Be aware that due to the dynamic nature of the website, minor issues may occasionally occur as it is updated regularly. We are continually seeking out solutions that will bring all areas of the site up to the same level of overall web accessibility.

If you have any comments and/or suggestions relating to improving the accessibility of our site, please don't hesitate to leave your feedback here. Your feedback will help us make improvements.

bottom of page